

Servitization in Action: How to Turn Products into Smart Services (Advanced Technologies & Industrial Innovation Hackathon)
1. Description of the Challenge
In today’s manufacturing industry, the shift towards servitization is becoming more and more important. Instead of only selling products, companies increasingly offer their products as a service, think of “light-as-a-service,” “mobility-as-a-service,” or “equipment-as-a-service.” This model creates opportunities for recurring revenue and stronger customer relationships, but also introduces new challenges in asset management, automation, and data-driven optimization.
At IG&H, we advise companies on how to stay competitive in a rapidly evolving technological landscape. Many of our clients are under increasing pressure to reduce costs, increase flexibility, and accelerate innovation, while their customers are demanding more personalized, service-oriented solutions.
2. Expected Outcome
We invite you to design an approach or concept that shows how this company can successfully transform from selling machines to offering “machines-as-a-service.”
About IG&H
IG&H is een consulting- en technologiebedrijf met diepgaande sectorkennis op het gebied van financiële diensten, gezondheidszorg en retail. Ze zijn dichtbij. Met een persoonlijke touch. Schouder aan schouder ondersteunen ze organisaties end-to-end: Met hun 35 jaar sector-specifieke advieservaring, zijn ze strategisch. Met hun data-analisten kunnen ze de roos raken. Met hun eigen oplossingen en low-code ontwikkelaars zijn ze snel en flexibel om jouw strategie te laten werken. IG&H heeft 600 medewerkers en is gecertificeerd als Great Place To Work.
